Dynamics 365 Call Intelligence Minutes Add-on (Education Faculty Pricing) – Extended Service Term

This add-on extends your Dynamics 365 Customer Service environment with additional Call Intelligence Minutes, enabling your team to analyse customer conversations for actionable insights while staying resilient during load shedding. Designed for South African educational institutions, it helps improve student support and operational efficiency while supporting your POPIA compliance through secure data handling. This is a month-to-month subscription with no long-term commitment — a 30-day notice period is required for cancellation. This license is reserved for registered educational institutions only — proof of accreditation is required.

Service: Dynamics 365 Customer Service

End Customer Type: Global

Term Duration: 1 Month

Billing Cycle: Monthly