Dynamics 365 Contact Center Add-on for Customer Service Enterprise (Education Faculty Pricing) – Add On

This add-on enhances your Dynamics 365 Customer Service environment with advanced contact center capabilities, helping your education institution manage high volumes of student, parent, and staff enquiries across multiple channels while maintaining secure, POPIA-compliant records. It empowers your support teams to resolve issues faster with intelligent routing and unified tools, ensuring continuity even during load shedding with cloud-based resilience. This is a month-to-month subscription with no long-term commitment — a 30-day notice period is required for cancellation. This license is reserved for registered educational institutions only — proof of accreditation is required.

Service: Dynamics 365 Customer Service

End Customer Type: Global

Term Duration: 1 Month

Billing Cycle: Monthly