Dynamics 365 Contact Center Add-on for Customer Service Enterprise (Education Student Pricing) – Add On

This add-on enhances your Dynamics 365 Customer Service environment with advanced contact center capabilities, enabling your team to manage omnichannel interactions like voice and digital messaging from a single, unified dashboard. It is designed for South African educational institutions that need to deliver efficient, responsive support to students and staff while maintaining secure, POPIA-compliant communication records. This is a month-to-month subscription with no long-term commitment — a 30-day notice period is required for cancellation. This license is reserved for registered educational institutions only — proof of accreditation is required.

Service: Dynamics 365 Customer Service

End Customer Type: Global

Term Duration: 1 Month

Billing Cycle: Monthly