Dynamics 365 Contact Center Add-on for Customer Service Enterprise (Non-Profit Pricing) – Add On

This add-on enhances your Dynamics 365 Customer Service environment with advanced contact center capabilities, helping your organisation manage high volumes of customer interactions across voice and digital channels with greater efficiency. It is ideal for South African non-profits and NGOs looking to streamline donor and beneficiary support while maintaining secure, POPIA-compliant communication records. This is a month-to-month subscription with no long-term commitment — a 30-day notice period is required for cancellation. This license is reserved for registered charities and NGOs only — proof of registration is required.

Service: Dynamics 365 Customer Service

End Customer Type: Global

Term Duration: 1 Month

Billing Cycle: Monthly