Dynamics 365 Contact Center Digital Add-on for Customer Service Enterprise – Add On

This add-on equips your Dynamics 365 Customer Service environment with advanced digital contact center capabilities, allowing your South African team to manage voice, chat, and social inquiries from one unified dashboard while keeping customer data POPIA-compliant. It is ideal for growing local businesses that need a resilient, cloud-based support hub that agents can access even during extended load shedding. This is a month-to-month subscription with no long-term commitment — a 30-day notice period is required for cancellation.

Service: Dynamics 365 Customer Service

End Customer Type: Global

Term Duration: 1 Month

Billing Cycle: Monthly