Dynamics 365 Contact Center Digital Add-on for Customer Service Enterprise (Education Faculty Pricing) – Add On

This add-on enhances your Dynamics 365 Customer Service environment with advanced digital messaging capabilities, allowing your team to manage customer inquiries seamlessly across channels like chat and social media from one unified dashboard. It is designed for South African educational institutions that need to maintain high service standards while ensuring data handling aligns with POPIA requirements, even during load shedding, thanks to cloud-based resilience. This is a month-to-month subscription with no long-term commitment — a 30-day notice period is required for cancellation. This license is reserved for registered educational institutions only — proof of accreditation is required.

Service: Dynamics 365 Customer Service

End Customer Type: Global

Term Duration: 1 Month

Billing Cycle: Monthly