Dynamics 365 Contact Center Digital Add-on for Customer Service Enterprise (Education Faculty Pricing) – Extended Service Term

This add-on extends your Dynamics 365 Customer Service environment with advanced digital contact center capabilities, enabling your education institution to manage queries seamlessly across voice and digital channels while maintaining POPIA-compliant records. It empowers faculty and support staff to resolve student and parent issues faster, even during load shedding, with resilient cloud-based tools. This is a month-to-month subscription with no long-term commitment — a 30-day notice period is required for cancellation. This license is reserved for registered educational institutions only — proof of accreditation is required.

Service: Dynamics 365 Customer Service

End Customer Type: Global

Term Duration: 1 Month

Billing Cycle: Monthly