Dynamics 365 Contact Center Digital Add-on for Customer Service Enterprise (Non-Profit Pricing) – Add On

This add-on equips your Dynamics 365 Customer Service Enterprise environment with a fully digital contact centre, enabling your team to manage customer queries seamlessly across chat and messaging channels. It is ideal for South African charities and NGOs looking to maintain high service standards while ensuring data handling aligns with POPIA, and it supports remote, load-shedding-resilient operations. This is a month-to-month subscription with no long-term commitment — a 30-day notice period is required for cancellation. This license is reserved for registered charities and NGOs only — proof of registration is required.

Service: Dynamics 365 Customer Service

End Customer Type: Global

Term Duration: 1 Month

Billing Cycle: Monthly