Dynamics 365 Contact Center Voice Add-on for Customer Service Enterprise (Education Faculty Pricing) – Add On

This add-on equips your Dynamics 365 Customer Service environment with advanced voice capabilities, enabling your education institution’s support team to handle calls efficiently within a single, unified platform. It is ideal for faculties and administrative departments that need to manage high volumes of student and parent enquiries while maintaining full records for POPIA compliance, even during load-shedding disruptions. This is a month-to-month subscription with no long-term commitment — a 30-day notice period is required for cancellation. This license is reserved for registered educational institutions only — proof of accreditation is required.

Service: Dynamics 365 Customer Service

End Customer Type: Global

Term Duration: 1 Month

Billing Cycle: Monthly