Dynamics 365 Contact Center Voice Add-on for Customer Service Enterprise (Education Student Pricing) – Add On

This add-on equips your Dynamics 365 Customer Service environment with advanced, AI-powered voice capabilities, enabling your support agents to handle complex telephony interactions efficiently while maintaining full POPIA-compliant call recording and transcription. It is ideal for South African educational institutions that need a resilient, cloud-based contact centre solution that keeps student and parent support running even during load shedding. This is a month-to-month subscription with no long-term commitment — a 30-day notice period is required for cancellation. This license is reserved for registered educational institutions only — proof of accreditation is required.

Service: Dynamics 365 Customer Service

End Customer Type: Global

Term Duration: 1 Month

Billing Cycle: Monthly