Dynamics 365 Customer Service Premium (Non-Profit Pricing) – Extended Service Term

Dynamics 365 Customer Service Premium helps your organisation manage client queries across every channel, from email and chat to social media, with AI-driven insights that speed up resolutions and improve satisfaction. It is ideal for South African charities and NGOs that need a secure, centralised case management system, ensuring your team can respond to beneficiaries efficiently while maintaining POPIA-compliant data handling. This is a month-to-month subscription with no long-term commitment — a 30-day notice period is required for cancellation. This license is reserved for registered charities and NGOs only — proof of registration is required.

Service: Dynamics 365 Customer Service

End Customer Type: Global

Term Duration: 1 Month

Billing Cycle: Monthly