Dynamics 365 Customer Service Professional

Dynamics 365 Customer Service Professional equips your South African team with a complete toolkit to manage customer inquiries across email, chat, and phone, all while keeping your data POPIA-compliant within a secure, unified hub. It helps your agents resolve issues faster with a clear view of every customer interaction, ensuring consistent support even during load shedding when your team needs to work efficiently from any device. This is a 3-year commitment billed annually — early cancellation may incur charges for the remaining term.

Service: Dynamics 365 Customer Service

End Customer Type: Global

Term Duration: 3 Years

Billing Cycle: Annually