Dynamics 365 Customer Service Voice Channel Add-in (Education Student Pricing) – Add On

This add-on equips Dynamics 365 Customer Service with AI-powered voice channels, letting your support team handle and resolve customer calls directly within the same platform for a seamless, unified experience. It is ideal for South African educational institutions that need to manage high volumes of student and parent enquiries efficiently, while keeping sensitive data protected and accessible even during load shedding. This is a 1-year commitment paid monthly — you are bound for the full year and early cancellation may incur charges for the remaining term. This license is reserved for registered educational institutions only — proof of accreditation is required.

Service: Dynamics 365 Customer Service

End Customer Type: Global

Term Duration: 1 Year

Billing Cycle: Monthly