Dynamics 365 Call Intelligence Minutes Add-on – Add On

This add-on boosts your Dynamics 365 Customer Service toolkit with AI-driven call insights, turning every conversation into actionable data to help your South African team resolve queries faster and improve customer satisfaction. It’s ideal for contact centres and support managers who need clear visibility into call performance while staying resilient during load shedding. This is a 1-year commitment paid monthly — you are bound for the full year and early cancellation may incur charges for the remaining term.

Service: Dynamics 365 Customer Service

End Customer Type: Global

Term Duration: 1 Year

Billing Cycle: Monthly