Dynamics 365 Call Intelligence Minutes Add-on (Non-Profit Pricing) – Add On

This add-on boosts your Dynamics 365 Customer Service plan with AI-driven call insights, helping your team understand customer sentiment and conversation trends to improve support quality. It is ideal for South African charities and NGOs that need to stretch resources while staying resilient during load shedding, as it works seamlessly with cloud-based tools and supports POPIA-compliant data handling. This is a month-to-month subscription with no long-term commitment — a 30-day notice period is required for cancellation. This license is reserved for registered charities and NGOs only — proof of registration is required.

Service: Dynamics 365 Customer Service

End Customer Type: Global

Term Duration: 1 Month

Billing Cycle: Monthly