Dynamics 365 Contact Center Add-on for Customer Service Enterprise (Education Faculty Pricing) – Extended Service Term

This add-on enhances your Dynamics 365 Customer Service environment with advanced contact center capabilities, helping your education institution manage high volumes of student, parent, and staff enquiries across digital channels while maintaining secure, POPIA-compliant records. It is ideal for South African universities and colleges seeking a resilient, cloud-based support solution that keeps communication flowing even during load shedding. This is a month-to-month subscription with no long-term commitment — a 30-day notice period is required for cancellation. This license is reserved for registered educational institutions only — proof of accreditation is required.

Service: Dynamics 365 Customer Service

End Customer Type: Global

Term Duration: 1 Month

Billing Cycle: Monthly