Dynamics 365 Contact Center Add-on for Customer Service Enterprise – Extended Service Term

This add-on extends your Dynamics 365 Customer Service Enterprise licence, giving your South African team a unified contact centre solution that blends digital messaging and voice channels with your existing CRM data. It helps your agents resolve queries faster while maintaining full POPIA compliance, and because it is cloud-based, your operations stay resilient during load shedding. This is a month-to-month subscription with no long-term commitment — a 30-day notice period is required for cancellation.

Service: Dynamics 365 Customer Service

End Customer Type: Global

Term Duration: 1 Month

Billing Cycle: Monthly