Dynamics 365 Contact Center Digital

Dynamics 365 Contact Center Digital empowers your South African team to deliver seamless, personalised customer support across every channel—from voice and chat to social and email—all within one unified platform. It helps you resolve queries faster, maintain full context of every interaction, and stay compliant with POPIA by keeping customer data secure and auditable, even during load shedding with cloud-based resilience. This is a month-to-month subscription with no long-term commitment — a 30-day notice period is required for cancellation.

Service: Dynamics 365 Customer Service

End Customer Type: Global

Term Duration: 1 Month

Billing Cycle: Monthly