Dynamics 365 Contact Center (Non-Profit Pricing) – Extended Service Term

Dynamics 365 Contact Center empowers South African charities and NGOs to manage all customer and beneficiary interactions—from phone and email to live chat and social media—within one unified, cloud-based platform. By streamlining case management and automating routine responses, your team can focus on delivering impactful support while staying resilient during load shedding, as the service operates securely in the cloud. This is a month-to-month subscription with no long-term commitment — a 30-day notice period is required for cancellation. This license is reserved for registered charities and NGOs only — proof of registration is required.

Service: Dynamics 365 Customer Service

End Customer Type: Global

Term Duration: 1 Month

Billing Cycle: Monthly