Dynamics 365 Contact Center Voice Add-on for Customer Service Enterprise (Education Faculty Pricing) – Extended Service Term

This add-on enhances your Dynamics 365 Customer Service environment with advanced voice capabilities, enabling your support agents to handle phone interactions seamlessly within the same platform they already use. It is designed for South African educational institutions that need a resilient, unified contact centre solution to manage student and staff queries efficiently, even during load shedding, while supporting your POPIA compliance through secure, centralised data handling. This is a month-to-month subscription with no long-term commitment — a 30-day notice period is required for cancellation. This license is reserved for registered educational institutions only — proof of accreditation is required.

Service: Dynamics 365 Customer Service

End Customer Type: Global

Term Duration: 1 Month

Billing Cycle: Monthly