Dynamics 365 Contact Center Voice Add-on for Customer Service Enterprise (Education Student Pricing) – Extended Service Term

This add-on equips your Dynamics 365 Customer Service environment with advanced voice capabilities, allowing your education institution’s support teams to handle calls with intelligent routing and real-time analytics. It is designed for South African schools and universities that need a resilient, compliant communication channel, helping you maintain service continuity even during load shedding while supporting POPIA-aligned data handling. This is a month-to-month subscription with no long-term commitment — a 30-day notice period is required for cancellation. This license is reserved for registered educational institutions only — proof of accreditation is required.

Service: Dynamics 365 Customer Service

End Customer Type: Global

Term Duration: 1 Month

Billing Cycle: Monthly