Dynamics 365 Intelligent Voicebot Minutes Add-on – Add On

This add-on extends your Dynamics 365 Customer Service environment with AI-powered voicebot minutes, enabling your support team to automate and resolve common customer queries through natural, conversational self-service. It is ideal for South African contact centres looking to reduce call volumes, maintain service levels during load shedding, and ensure consistent, POPIA-compliant handling of customer interactions. This is a 1-year commitment paid monthly — you are bound for the full year and early cancellation may incur charges for the remaining term.

Service: Dynamics 365 Customer Service

End Customer Type: Global

Term Duration: 1 Year

Billing Cycle: Monthly