Dynamics 365 unified routing add-on (Education Student Pricing) – Add On

This add-on enhances your Dynamics 365 Customer Service environment by intelligently directing incoming queries to the most qualified support agent, ensuring faster resolutions and improved student and staff experiences. It is ideal for South African educational institutions looking to streamline their support operations while maintaining strict data governance and resilience. This is a 1-year subscription paid annually upfront — early cancellation may incur charges for the remaining term. This license is reserved for registered educational institutions only — proof of accreditation is required.

Service: Dynamics 365 Customer Service

End Customer Type: Global

Term Duration: 1 Year

Billing Cycle: Annually