Dynamics 365 unified routing add-on (Education Student Pricing) – Extended Service Term

This add-on for Dynamics 365 Customer Service intelligently routes every customer query to the most qualified support agent, ensuring faster resolutions and a more efficient service team. It is ideal for South African educational institutions that need to manage high volumes of student and parent enquiries while maintaining strict data privacy under POPIA. This is a month-to-month subscription with no long-term commitment — a 30-day notice period is required for cancellation. This license is reserved for registered educational institutions only — proof of accreditation is required.

Service: Dynamics 365 Customer Service

End Customer Type: Global

Term Duration: 1 Month

Billing Cycle: Monthly