Dynamics 365 Customer Service Voice Channel Add-in (Education Faculty Pricing) – Add On

This add-on equips your Dynamics 365 Customer Service environment with AI-powered voice channels, allowing your support team to handle and resolve customer calls directly within the same platform they already use. It is ideal for South African educational institutions looking to streamline student and parent support while maintaining a secure, POPIA-compliant communication trail, even during load shedding when agents need reliable, cloud-based tools. This is a 1-year subscription paid annually upfront — early cancellation may incur charges for the remaining term. This license is reserved for registered educational institutions only — proof of accreditation is required.

Service: Dynamics 365 Customer Service

End Customer Type: Global

Term Duration: 1 Year

Billing Cycle: Annually