Dynamics 365 Customer Service Premium

Dynamics 365 Customer Service Premium empowers your South African support teams to resolve customer queries faster with AI-driven insights, intelligent case routing, and omnichannel engagement across WhatsApp, email, and chat. It helps businesses maintain seamless, compliant service operations—even during load shedding—while safeguarding customer data in line with POPIA. This is a month-to-month subscription with no long-term commitment — a 30-day notice period is required for cancellation.

Service: Dynamics 365 Customer Service

End Customer Type: Global

Term Duration: 1 Month

Billing Cycle: Monthly