Can I collect my order instead of having it delivered?
Content: Yes, collection is available from our Midrand office (Unit G10, Workpods, Cnr Brand Road & Swart Dr) by prior arrangement. Please call or WhatsApp us to confirm your order is ready before coming through.
Do you offer same-day or next-day delivery?
Content: We offer next-business-day delivery within Gauteng for orders placed before 12:00 PM, subject to stock availability. Contact us on 081 358 4869 to arrange expedited delivery.
Do you deliver anywhere in South Africa?
Yes, we deliver nationwide across South Africa. All orders include tracking and delivery confirmation. Orders over R5,000 qualify for free shipping. Standard delivery takes 3-5 business days to major centres (Johannesburg, Pretoria, Cape Town, Durban) and 5-7 business days to outlying areas.
How can I track my order?
Delivery to Gauteng addresses is typically 2-3 business days. Major centres (Cape Town, Durban) are 3-5 business days. Outlying and rural areas are 5-7 business days. You will receive a tracking number via email once your order ships.
Can I modify or cancel my order after placing it?
You can modify or cancel your order within 2 hours of placing it, provided it has not yet been processed for shipping. Contact us immediately on 081 358 4869 or WhatsApp us and we will do our best to accommodate changes. Once an order has been shipped, it cannot be cancelled — but you can return it under our returns policy.
