Do you sell UniFi and Ubiquiti products?
Yes, we carry a range of UniFi networking equipment including access points, switches, cloud gateways, and security cameras. Check our UniFi category for the latest products and pricing.
What brands do you carry?
We stock products from major IT brands including Hikvision, TP-Link, Ubiquiti (UniFi), Acer, Mitel, Grandstream, Dahua, D-Link, Samsung, LG, and many more. Browse our categories or use the search bar to find specific brands.
Can you source products that are not listed on your website?
Yes, we can source most IT hardware and software products on request. If you cannot find what you need on our site, contact us on 081 358 4869 or [email protected] and we will get you a quote.
Do you sell new or refurbished products?
Unless explicitly stated otherwise, all products on RemoteHelp are brand new in original packaging. We do not sell refurbished items without clear labelling.
Is VAT included in your prices?
Yes, all prices displayed on RemoteHelp include VAT. There are no hidden costs. The price you see is the price you pay, excluding delivery.
Are your products genuine and covered by warranty?
Yes, all branded products sold on RemoteHelp are genuine and sourced through authorized South African distributors. Warranty periods vary by product and manufacturer — the specific warranty is listed on each product page.
