Do you have a physical store I can visit?
Our office is at Unit G10, Workpods, Cnr Brand Road & Swart Drive, President Park AH, Midrand, 1685. We are primarily an online store, but collection is available by prior arrangement.
What are your business hours?
Our team is available Monday to Friday, 8:00 AM to 5:00 PM (South African Standard Time, UTC+2). We are closed on weekends and public holidays. WhatsApp messages received outside business hours will be responded to on the next business day.
Is RemoteHelp POPIA compliant?
Yes, we are fully compliant with the Protection of Personal Information Act (POPIA). Your personal information is processed lawfully and securely. Read our full privacy policy on our website.
Is Remote Help a registered South African company?
Yes. Remote Help (Pty) Ltd is registered with the CIPC under registration number 2024/503162/07. Our registered office is in Midrand, Gauteng.
How can I contact you?
You can reach us on 081 358 4869 (call or WhatsApp), 087 821 6859 (landline), or email [email protected]. You can also use the contact form on our website. We respond to all enquiries within one business day.
