Dynamics 365 Customer Service Digital Messaging and Voice Add-in (Non-Profit Pricing) – Add On

This add-on equips your organisation’s support team to engage customers seamlessly through digital channels like chat and social media, as well as voice calls, all within the familiar Dynamics 365 Customer Service workspace. It is ideal for South African charities and NGOs that need to manage high volumes of enquiries efficiently, while keeping supporter data secure and aligned with POPIA requirements. This is a 1-year commitment paid monthly — you are bound for the full year and early cancellation may incur charges for the remaining term. This license is reserved for registered charities and NGOs only — proof of registration is required.

Service: Dynamics 365 Customer Service

End Customer Type: Global

Term Duration: 1 Year

Billing Cycle: Monthly