Dynamics 365 Customer Service Enterprise Attach to Qualifying Dynamics 365 Base Offer

Dynamics 365 Customer Service gives your South African team a complete toolkit to manage customer inquiries across email, chat, and phone, with built-in case management and self-service portals that keep your support operations running smoothly. It’s designed for businesses already using a qualifying Dynamics 365 base offer who want to elevate their service levels, improve response times, and maintain full POPIA compliance while staying resilient during load shedding with cloud-based access. This is a 3-year subscription paid upfront — early cancellation will incur significant charges for the remaining term.

Service: Dynamics 365 Customer Service

End Customer Type: Global

Term Duration: 3 Years

Billing Cycle: Triennially