Dynamics 365 Customer Service Enterprise

Dynamics 365 Customer Service Enterprise gives your South African team a complete toolkit to manage customer inquiries across every channel, with built-in AI insights to resolve issues faster and keep service levels high—even during load shedding, thanks to cloud-based continuity that supports POPIA-compliant data handling. It’s ideal for growing businesses that need a secure, scalable way to turn every support interaction into a loyal customer relationship. This is a 3-year subscription paid upfront — early cancellation will incur significant charges for the remaining term.

Service: Dynamics 365 Customer Service

End Customer Type: Global

Term Duration: 3 Years

Billing Cycle: Triennially