Dynamics 365 Customer Service Digital Messaging and Voice Add-in (Education Faculty Pricing) – Add On

This add-on equips your educational institution’s support team to handle student and parent queries seamlessly through digital channels like chat and social media, as well as voice calls, all within the secure Dynamics 365 Customer Service platform. It helps your staff resolve issues faster while keeping sensitive data protected in line with POPIA, and ensures your service remains resilient even during load shedding when accessed via mobile networks. This is a 1-year commitment paid monthly — you are bound for the full year and early cancellation may incur charges for the remaining term. This license is reserved for registered educational institutions only — proof of accreditation is required.

Service: Dynamics 365 Customer Service

End Customer Type: Global

Term Duration: 1 Year

Billing Cycle: Monthly