Dynamics 365 Contact Center Voice (Non-Profit Pricing) – Extended Service Term

Dynamics 365 Contact Center Voice equips your South African non-profit with an AI-powered cloud contact centre, enabling your team to manage customer and donor calls with intelligent routing and real-time analytics. Designed for charities and NGOs, it ensures your organisation remains responsive and resilient, even during load shedding, while supporting POPIA compliance through secure, centralised data handling. This is a month-to-month subscription with no long-term commitment — a 30-day notice period is required for cancellation. This license is reserved for registered charities and NGOs only — proof of registration is required.

Service: Dynamics 365 Customer Service

End Customer Type: Global

Term Duration: 1 Month

Billing Cycle: Monthly